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Health Behavior has Flipped on its Head
Jenny discusses the important connection between consumer health behavior and the patient experience with their health care.
Jenny Klenke
May 13, 2021
4 min read
Life, Liberty, and the Pursuit of Health Equity
The opportunity to attain the highest level of health should be an inherent human right.
Anna Trainer
Apr 27, 2021
7 min read
Data-Driven Case for Missouri Medicaid Expansion
Medicaid expansion is not just the smart economic choice to make, but the ethical choice as well.
Dorothy Carlin
Jul 28, 2020
3 min read
Ask Anna
Anna might cheer for the Cincinnati Reds, but we still love her and appreciate the array of knowledge and skills she brings to our firm.
Dorothy Carlin
Jun 15, 2020
2 min read
Human Experience Mapping: Why does it matter?
A human experience map (aka journey map) is a visualization of the touch-points a person encounters with your brand and organization.
Dorothy Carlin
Dec 19, 2019
2 min read
We are researchers, anthropologists, strategists, analysts, problem-solvers and, above all, listeners.
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